Units cannot be held without the application being approved and the security deposit being paid.

Any person that is 18 years or older that will be living in the unit needs to apply.  Each person will have a separate application.

The application process can be approved within 48 hours, in most cases, provided you submit all the requested documention with your application. 

-Copy of Current Driver's License

-Copy of Social Security Card

-The Last 2 Month's Worth of Paystubs (Waiting on this information typically holds up the process)

-Copy of Current Renter's Insurance Policy

Your application is considered incomplete until we receive all the required documentation.  If we do not receive the required documenation within 48 hours, we will move on to the next qualified application and close your application out.  If you provide the required documentation after we have closed your application out, we will put your application in the order that it was received as complete.

Charisma does not use a specific credit score to qualify tenants, as there are many factors that affect the score like student loans, medical debt, bankruptcy, etc.  We look at the overall credit. Do you pay your bills on time?  Who do you owe?  Do you have evictions on your record?  Do you owe another Landlord?

A co-signer and/or the first and last month's rent may be required in cased where the minimum qualifying criteria is not met.  If you have questions about this, you are welcome to call our office to discuss.

All paid security deposit and pet deposits are refundable at move out, so long as there is not damage to the unit or money owed for rent or other charges. When you move out, you will receive a checklist to help you get your full deposit back.

Our pet policies vary from property to property, as some owners do not allow pets, while others do with some restrictions.  It is always best to ask upfront when applying so there is no misunderstanding on the criteria for a specific property you are applying for. 

For the properties that allow pets, we do not have breed or size restrictions.  Again, it's always best to verify these things before you apply.

The properties that allow pets do charge pet rent and a pet deposit.  The charges vary from property to property, so make sure you get that information upfront.

Yes.  We require a recent copy of your Renter's Insurance Policy.  The name of the Ownership Entity that will be on your Lease Agreement must be listed as an "Additional Insured."  

You will have 5 days from the date you move in to provide proof of Renter's Insurance, showing the Ownership Entity listed as the "Additional Insured."  Should you fail to provide proof of the required insurance the Landlord will take a Renter's Insurance Policy out on your unit and charge your ledger each month accordingly.

Typically, the Landlord is responsible for maintenance repairs, however, in some situations the repairs needed are caused by the Tenant and that would be a Tenant repair charge.