WHO WE ARE                  WHAT TO EXPECT 

PROPERTY MANAGEMENT SERVICES

WE ARE A FULL SERVICE PROPERTY MANAGEMENT COMPANY.

WE DO IT ALL SO YOU DON'T HAVE TO!

We market your investment, show your units, conduct background checks to find good, qualified renters, we take care of the lease signing and the rent collections so you don't have to and we send out the lease renewals for your investment property. We also inspect your units at move in, move out and periodically throughout the year and take care of all your maintenance needs 24/7. 

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WHAT TO EXPECT AND WHAT YOU WILL GET!

  • WELL TRAINED STAFF - We ensure professionalism, reliability, consistency and knowledge.
  • LOCAL EXPERIENCE - We are a 100% locally owned family business. We know the market and we know the area well.
  • STRICT SCREENING METHODS - We have a screening process in place to ensure that we are putting the best possible renter into your property.  We do a credit, criminal, sex offender registry, landlord and proof of income check.
  • RENT COLLECTIONS MADE EASY -  Technology has advanced a lot over the past decade which has made it easier to collect rent payments and get a hold of tenants in real time when necessary.  Our online portal allows tenants to pay rent from anywhere in the world with a click of the finger!
  • DECREASED VACANCY RATES - We market our properties on various social media platforms, which helps us lease units quickly and keep the vacancy rates down!
  • ON-LINE REPORTING - Our state-of-the art technology allows our Owners and Tenants alike, to access their information 24/7, from anywhere in the world!
  • CENTRALIZED ACCOUNTING - Our software is state-of-the art and our vendor continues to find ways that improve the online capabilities we have when it comes to storing information, and keeping it all in one location so it is easily accessible to our staff to get to 24/7.
  • REGULAR PROPERTY INSPECTIONS - When tenants move in and move out, we conduct unit inspections, take pictures and document any findings.  We also conduct annual, routine and pre-move out inspections throughout the year.
  • COST EFFECTIVE, RELIABLE MAINTENANCE - Charisma has formed relationships with our vendors over the years and some of those relationships have resulted in discounted rates that we are able to pass on to our properties to save our Owners money.  Charisma does not upcharge our vendor invoices like many competitors do!
  • AFTER HOUR EMERGENCY CALLS - When tenants call the after hours emergency pager, they do not get an outside agency answering the phone.  The Charisma staff answers those calls and schedules emergency work as deemed appropriate.  We take the late night calls so you don't have to! 
  • WE ANSWER WHEN YOU CALL! When you call the office, you will get someone from the Charisma staff answering the phone! We know you are busy and took the time to call, so we work hard to make sure you are able to speak to someone from our locally owned and operated company!!

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