TAKING CARE OF YOUR SPACE

MAINTENANCE SERVICES

REAL LIFE. REAL PEOPLE. REAL LIVING.


Maintenance Requests – Easily submit requests through your tenant portal.
Emergency Maintenance – For flooding, no heat/AC, electrical hazards, blood or gas leaks, call our 24/7 line: 605-351-3300.

Response Times – Emergencies handled immediately. Urgent requests within 24 hours. Routine requests within 48 hours.

Resident Responsibilities – Tenants handle light bulbs, smoke detector batteries, and keeping drains clear.

For Property Owners – Preventative maintenance protects your property’s value and keeps tenants happy.

TAKING CARE OF YOUR SPACE

MAINTENANCE SERVICES

RELIABLE, AFFORDABLE MAINTENANCE AND REPAIR SERVICES

From unit turns to emergency repairs, Charisma Property Management's maintenance team provides expert care to keep your property in top condition.

👉 SUBMIT A REQUEST

🔧 Plumbing – Leak repairs, clogs, and fixture replacements.

🎨 Painting – Fresh coats inside and outside.

🪚 Carpentry – Cabinets, doors, flooring, and trim work.

⚡ Electrical – Safe repairs, outlets, and lighting.

🏠 Roofing & Exteriors – Protect your home from the elements.

🧰 General Repairs – Drywall, flooring, unit turns, and everyday fixes.

🚨WE OFFER 24/7 EMERGENCY SUPPORT

 Emergencies can happen anytime and we're here to handle them.


WHAT QUALIFIES AS AN EMERGENCY?

  • Major water leak or flooding.
  • No heat in extreme cold temps and no air in extreme hot temps.
  • Electrical hazards or outages.
  • Blood
  • Fire or life-threatening situations (call 911 immediately).


Emergency Contact:

For after-hours emergencies, call our Emergency Pager at (605) 351-3300.

📞 AFTER HOURS EMERGENCY PAGER

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TROUBLESHOOTING TIPS FOR COMMON ISSUES

  • 🔔 Smoke Detector Issues

    Replace the battery or test with approved smoke spray.

  • 🔌Outlet Not Working

    Check breaker or GFCI reset.

  • 🗑️ Garbage Disposal Jammed

    Press the reset button, clear obstructions, or use a wrench to unjam the disposal.

  • 🚽 Toilet Clogged

    Use plunger first.

  • 🍽️ Dishwasher Won't Drain

    Clean food debris from the bottom or clear the drain line.

  • 🧊Frigerator Not Cooling

    Adjust settings, ensure plugged in.

  • ❄️ No Heat / Air Conditioning

    Replace thermostat batteries, check the breaker, or clean filters. Also check the switch in the utility room, if aplicable, to make sure the switch is turned on.

  • ⚡Power Outage

    Verify breaker, contact utility if area-wide.